WRITER Names Mina Alaghband Chief Customer Officer to Drive AI

In a transformative move aimed at accelerating enterprise AI adoption, WRITER—a leading generative AI platform for businesses—has appointed Mina Alaghband as its inaugural Chief Customer Officer (CCO). This strategic hire underlines WRITER’s unwavering commitment to placing its customers at the core of its Agentic AI platform’s evolution and enterprise growth strategy.

The Rise of Agentic AI and WRITER’s Vision

As enterprise demands become more sophisticated, WRITER is redefining how companies deploy generative AI at scale. Unlike general-purpose tools, WRITER’s Agentic AI architecture is purpose-built to operate within complex enterprise ecosystems—integrating with workflows, enabling intelligent agents, and ensuring outputs align with organizational goals and compliance policies.

This goes beyond traditional large language model (LLM) implementations, introducing context-aware and automation-driven solutions that augment knowledge work. By making AI more operational and scalable, WRITER empowers teams across departments—from marketing and HR to legal and product development—to do more, faster.

Mina Alaghband: A Proven Leader in Digital Transformation

Mina Alaghband brings a wealth of experience in scaling AI and digital business strategies. Prior to joining WRITER, she was a global leader in McKinsey & Company’s digital and AI transformation practices. Known for helping Fortune 500 companies develop and execute enterprise-wide AI initiatives, Mina’s appointment positions WRITER for the next phase of aggressive growth and innovation.

In her new role, Alaghband will be responsible for aligning customer needs with WRITER’s strategic AI development roadmap. She will lead initiatives focused on:

• Enhancing customer experiences through deeper AI integration at the workflow level
• Scaling adoption of Agentic AI tools across key enterprise segments
• Accelerating time-to-value for AI investments through strategic success frameworks
• Deepening partnerships with C-suite executives to fuel industry-specific transformation

Quotable: Mina Alaghband’s Vision

“I’ve seen the power of enterprise AI unlock exponential value when approached with the right technology and trust-centric design,” said Mina Alaghband. “WRITER is uniquely positioned to empower knowledge workers through intelligent agents tailored to their workflows—and I’m thrilled to work alongside our customers to bring that promise to life.”

Why This Role Is Critical in Today’s AI Landscape

The role of Chief Customer Officer has taken on renewed importance, particularly as AI transitions from R&D departments into core business operations. According to industry reports, more than 65% of enterprise leaders say AI initiatives stall due to misalignment between technology capabilities and end-user needs.

WRITER is tackling this challenge head-on. By appointing a CCO with Mina’s strategic and operational expertise, the company ensures its product development and support systems mirror the complexity and specificity of enterprise environments. This move signals a broader trend in B2B tech: AI adoption will only scale with the right balance of innovation, usability, and customer intimacy.

Three Reasons Why Mina Alaghband’s Appointment Matters

• Customer-Centered AI Innovation: Alaghband’s voice will be pivotal in guiding R&D priorities around real-world use cases.
• Scalable Transformation Models: With hands-on experience delivering large-scale digital change, she brings tested blueprints to accelerate AI deployment.
• Cross-Functional Enablement: She bridges strategy, operations, and customer success—ensuring AI works across departments, not in silos.

WRITER’s Platform Highlights and Growth Trajectory

WRITER has carved a niche in the crowded AI space by offering safe, scalable, and enterprise-ready generative AI infrastructure. Its platform is used by leading brands such as:

• Accenture
• Uber
• L’Oréal
• Intuit
• Spotify

The platform combines LLMs with retrieval-augmented generation (RAG) and API-native agents to deliver context-aware outcomes while adhering to enterprise-grade security, compliance, and governance frameworks. It’s an antidote to black-box AI—a platform designed with transparency, controls, and customization at its core.

Platform Features That Set WRITER Apart

• Knowledge Graphs: Deeply contextual outputs powered by company-specific data
• Customizable Models: Enterprises can fine-tune models for domain-specific needs
• Integrated AI Agents: Extends functionality to operational systems like CMS, CRM, and HRIS
• Enterprise-Grade Security: SOC 2-Type II, GDPR, and HIPAA compliant

The Future of WRITER Under Mina Alaghband’s Leadership

Alaghband’s appointment comes at a pivotal time for WRITER. As regulatory attention increases and AI adoption matures, enterprises are seeking partners who can deliver tangible value without risking compliance or data exposure. Mina’s customer-first philosophy ensures that WRITER not only meets these expectations but exceeds them through responsible AI practices.

Her leadership will also be critical in helping customers move from pilot projects to scaled deployments. WRITER’s Agentic AI agents already support content creation, insights generation, compliance drafting, and sales enablement—yet the company sees even greater potential in cross-departmental use cases, from internal knowledge management to external customer support automation.

Conclusion: A Strategic Alliance Between Tech and Trust

With the appointment of Mina Alaghband as Chief Customer Officer, WRITER reaffirms its belief that sustainable AI success starts with deep customer alignment. As businesses seek to leverage AI for efficiency, creativity, and decision-making, WRITER is leading the charge by building Agentic AI platforms that do more than just “generate” content—they drive transformation.

Alaghband represents a new generation of tech leaders—those who bridge innovation and empathy, systems and strategy. With her at the helm of customer engagement, WRITER is poised to become not just a product, but a long-term transformation partner for the world’s most ambitious enterprises.

Stay tuned as WRITER continues its mission to bring safe, scalable, and agent-based AI to the heart of global enterprises—with Mina Alaghband guiding the journey from possibility to performance.