Revolutionizing Customer Service with NiCE Cognigy Agentic AI Introducing a New Era of Intelligent Customer Interaction Customer service is in the midst of a transformative era, propelled by advances in artificial intelligence (AI). At the forefront of this shift is the strategic collaboration between NiCE, a global leader in CX…

MTX Enhances Public Sector Solutions with VerifyID Acquisition In a strategic move to amplify digital transformation in the public sector, MTX Group, a leading technology consulting firm, has announced the acquisition of VerifyID, a cutting-edge digital identity verification platform. This acquisition signifies a major step forward for MTX as it…

Cloud FinOps Market Growth Forecast 2025–2032 Trends and Insights The rapidly evolving cloud landscape has compelled enterprises to shift their financial operations to a more streamlined, collaborative, and intelligent system of management. Enter Cloud FinOps—a cultural and operational model that enables finance, engineering, and operational teams to collaborate on data-driven…

How Technology Leaders Can Safely Deploy Agentic AI Systems The rise of agentic AI systems—AI models capable of autonomous decision-making and task execution—presents both exciting opportunities and unprecedented risks. As businesses seek to leverage these capabilities to enhance productivity and deliver innovation at scale, it becomes critically important for technology…